Coventry Health has prepared this privacy statement in order to demonstrate our commitment to our website visitor’s privacy.
The following discloses the information gathering and information collecting practices for the Coventry Health web site at www.coventrypsych.com.au.
Visitors to the website can browse the general areas of this site without the need to disclose their personal information.
Who is “Coventry Health”?
Coventry Health is an Australian business. ABN 17 139 133 547.
Request for additional information
Visitors can browse our web site with out the need to provide us with your personal information.
Our website uses SSL encryption between your internet browser and our website.
In the event that a visitor needs access to the registered customer area, they are asked to provide secret login information to gain access.
We sometimes request that the visitor provides us with details like: name, address, phone number and email address etc, so that we can respond to their inquiry.
In the case of making purchases from us, we may also ask for and record financial information such as credit card and delivery details.
We use a tool called “Google Analytics” to collect information about use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site.
Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google.
Personal information collected
All personal information collected from individuals as result of our business operation will be protected as an essential part of the relationship we wish to establish with our clients. We collect information for the purposes of providing the relevant services selected by the visitor. Our business will only disclose this information in accordance with the provisions of the Privacy Act (1998) and the Australian Privacy Principles (APPs).
We will not collect or solicit personal information via this site which would be unlawful, unnecessary or unrelated to the functions or activities of our business activity.
The Privacy Act (1998) may be be read at www.oaic.gov.au/individuals/privacy-fact-sheets/general/privacy-fact-sheet-17-australian-privacy-principles
The Australian Privacy Principles (APPs) cover:
2. An individual having the option of transacting anonymously or using a pseudonym where practicable.
3. The collection of solicited personal information and receipt of unsolicited personal information, including giving notice about collection.
4. How personal information can be used and disclosed (including overseas).
5. Maintaining the quality of personal information.
6. Keeping personal information secure.
7. Right for individuals to access and correct their personal information.
Personal information updates
We take reasonable steps to ensure that your personal information is accurate, complete and up-to-date whenever collect or use it.
In the event that the information we hold on you is out of date or innaccurate, please contact our office for any changes that may be need to be changed or simply amend your details in the secure area.
Right of access by individual
Any individual has the right to request access at any time to the personal information that our business holds about them.
This access will be refused where we cannot be satisfied as to the identity of the person requesting that access.
Email, postal address and mobile phone number details
Email addresses will only be used for the purpose the individual visitor provides it. This email address will not be disclosed to any other party, unless the individual requests it. The email address, postal address, and mobile phone number you provide may also be used for marketing promotion such as sending you our news. If you tell us that don’t wish to be contacted we will not do so. We will provide an opt-out option if you do not wish to receive promotional emails from us.
Copyright and Trade Marks
All materials on this web site are the copyright of Coventry Health. All rights reserved.
The web site may be retrieved and downloaded solely for personal and business use.
No materials may otherwise be copied, modified, published, broadcast or otherwise distributed without the prior written permission from Coventry Health.
Links to other web sites are provided by Coventry Health in good faith and for information only.
Coventry Health disclaims any responsibility to the materials contained in any web site link.
Change to our Privacy Statement
We may amend this privacy statement as required by law, or as we deem as the need arises.
Details of any changes can be accessed on this web site at any time.